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External Instant Messaging

CIT offers NIH staff an easy and safe internal enterprise IM solution using Microsoft Lync.

You can use Lync to chat with contacts on the outside of the NIH who use the following public IM providers:
  • MSN/Windows Live Messenger
  • AOL Instant Messenger (AIM)
  • Yahoo
  • Google Talk

However, CIT also provides a security gateway, with antivirus protection, for users of those external IM services who opt to use their external IM service over NIH's enterprise option (Lync). 

Register Your IM Screen Name

NIH policy requires that if you are using an external IM service, and not the NIH enterprise IM service Lync, you must register your external IM screen name(s) to your NIH Domain Account. Simply log in to the following website using your NIH creditials (NIH\Username and password) and enter your screen names under their corresponding IM service: IM Screen Name Registration.

Note that if your service is not named below, such as ICQ or a Web-based public IM service, then it is not affected by this protection system.

MSN/Windows Messenger Service
Supported Clients:

  • MSN Messenger 6.0 - 7.5 for the PC.
  • MSN Windows Live Messenger 8.0, 8.1, 8.5 for the PC.
  • Windows Messenger 4.7, 5.0, 5.1 for the PC.
  • MSN Messenger 6.0 - 7.0 for the Mac.

AOL Instant Messenger Service
Supported Clients:

  • AOL Instant Messenger Triton 1.2 for the PC.
  • AOL Instant Messenger 5.2, 5.5 or 5.9 for the PC.
  • AOL Instant Messenger 4.7 for the Mac.
  • iChat 3.1.1 (AIM service only)

Yahoo! Instant Messenger Service
Supported Clients: 

  • Yahoo! Messenger 5.6 - 8.0 for the PC.
  • Yahoo! Messenger 2.5 for the Mac (Yahoo Messenger for Mac 3 Beta is not yet supported)

Google Talk
Supported Clients: 

  • Google Talk 1.0 for the PC

Be aware: Although IM “client emulators” such as Trillian or iChat generally use one of the above services, they are not supported by those service providers and therefore they are not supported by this protection system. If you choose to run an IM client emulator, then you cannot receive support if you have problems with that client. You still must register your screen name, and you will need to know what service your client emulator is using to do so.

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This page last reviewed: October 11, 2012