NIHnet Perimeter Security Services
To order or inquire about this service, please contact the NIH IT Service Desk.
Service Hours: 24 x 7
NIHnet Perimeter Security protects the integrity and confidentiality of critical and sensitive data transmissions on NIHnet.
Provides firewall, IDS/IPS, web filtering and other security services focused on security incident prevention, detection and response. Limits unauthorized network access, provides protection against web threats and enables enforcement of NIH web content policies. Also maintains the basic network security device configuration, configures the software and hardware, and provides backup and monitoring of the security devices. Ensures high availability of security services through the deployment of redundant configurations.
Frequently Asked Questions
Q: Why am I unable to access one specific external NIH website, which I was formerly able to access?
A: The NIH has a Web Filtering service (Websense), which actively filters (blocks) in-appropriate websites from being accessed on computers connected to the NIHnet. To have the blocking of a website investigated, contact the NIH IT Service Desk at http://itservicedesk.nih.gov,, who will investigate the legitimacy of the block, and provide information on what action needs to be taken (if any).
Q. How do I order this service?
A. (TSR Form) For additional information, please contact the NIH IT Service Desk at (301)496-4357 or TTY – (301)496-8294. - You may also contact us
via the website: http://ITServicedesk.nih.gov/support/
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