Enterprise Application Services
To order or inquire about this service, please contact the NIH IT Service Desk.
Service Hours: Monday-Friday, 8AM to 5PM
Enterprise Application Services provide full life-cycle application services for creating, designing, and managing applications. Enterprise Applications are those that address a specific set of processes or functionality, and a single instance of the application is simultaneously used by multiple NIH Institutes and Centers. Enterprise Applications typically provide intricate functionality across NIH and are funded by a central source. Examples of enterprise applications are the NIH Enterprise Ethics System (NEES), NIH Intramural Database (NIDB), the NIH Integrated Time and Attendance System (ITAS), and the Director's Document and Records Management System (DDRMS).
CIT works with business areas to define the most logical and efficient means to continually support users and the technical components of the new application. We ensure that applications are in line with the mission of the agency, employ cost reducing by resource sharing, tie to security requirements, and reduce technical risks.
This service is available to all NIH customers.
Frequently Asked Questions
Q: My Institute is hosting a system that is being used by several other NIH Institutes. Would this system be a candidate for enterprise funding?
A: A system must be approved by the NIH Steering Committee and the IT Working Group (ITWG) before it can become an enterprise-level system. Please contact your Relationship Manager for more information on the complete process.
Q: Who is responsible for the day-to-day operations of enterprise applications?
A: Typically, enterprise systems have a business owner and a technical owner. For example, the Business Owner for the NIH Integrated Time and Attendance System (ITAS) in the NIH Office of Human Resources (OHR) while the technical owner and Project Management of ITAS is in CIT.
Q: Are there compliance rules regarding enterprise systems?
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