Network Security Services
To order or inquire about this service, please contact the NIH IT Service Desk.
Service Hours: 24 x 7
Network Security services are fee-for-service options that enable NIH applications to enhance their security controls above what is provided by the Perimeter Security offered to all of NIHnet.
Expands on the Service provided by the Perimeter security, to allow focused security controls on specific applications or networks.
Frequently Asked Questions
Q: Why am I unable to access one specific external NIH website, which I was formerly able to access?
A: The NIH has a Web Filtering service (Websense), which actively filters (blocks) in-appropriate websites from being accessed on computers connected to the NIHnet. To have the blocking of a website investigated, contact the NIH IT Service Desk at http://itservicedesk.nih.gov,, who will investigate the legitimacy of the block, and provide information on what action needs to be taken (if any).
Q: How do I order this service?
A: (TSR Form).
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