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Relationship Managers (RM)

 Relationship Manager Customers Supported
 Anja Holovac 
 240-507-4977
 holovaca@mail.nih.gov
NCATS, NIAID, NLM, OD (OIT and ORS)
Chris Mahoney
 301-594-9517
 mahoneycw@mail.nih.gov
FIC, NCCAM, NCI, NEI, NIA, NIAAA, NIDA, NIDCR,
NIDDK, NIGMS, NINR, HHS/HRSA
 Elizabeth Jones
 301-443-1733
 joneser3@mail.nih.gov
CC, CSR, NHGRI, NHLBI, NIAMS,
NIBIB, NICHD, NIDCD, NIMH, NINDS
 Kelly Lawhead
 301-594-0033
 lawheadk@mail.nih.gov
RM Chief, CIT, NIEHS, NIMHD, HHS/OS

RMs strive to create closer working partnerships between CIT and CIT’s customers by advocating customer needs to CIT and representing CIT services and processes to CIT’s customers. They work to understand the customer’s business needs and connect them with the proper service provider. RMs help with collaborative projects across NIH as well as assisting with any large-scale issues that ICs have with CIT support and services. They are in constant communication with their customers through face-to-face meetings, phone calls and email messages.



Ask your RM about our Hot Topics.
  

  • AskIT -  AskIT contains up‐to‐date information and basic how‐to’s, troubleshooting guides, general references on NIH applications. AskIT also contains institute level support information. http://itservicedesk.nih.gov/selfservice 

 

  • Exchange 2010:
    • CIT has completed the migration to Exchange 2010.  

 

  • Meetings to Remember:  CIT conducts numerous recurring meetings that include most or all of the ICs. Follow the link to see a list of the recurring meetings with logistical details. 

    A Partner Focus meeting between CIT and your organization is an opportunity to create a better relationship with CIT. This forum allows you to ask questions, get specific IT issues resolved, and learn about CIT as a whole. You also have the opportunity to request individual service presentations tailored to meet your needs.

    The CIT Services Seminar Series are quarterly meetings focused on showcasing CIT’s diverse technology service offerings currently available to the NIH community. These seminars are intended for current and potential CIT customers and can also provide an opportunity to introduce new services. This forum offers an opportunity for CIT to address questions related to service offerings.

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This page last reviewed: January 03, 2014