Skip to main content

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Services and Support

CIT provides the NIH community with the resources they need to access the IT and scientific computing services that help turn discovery into health. 

Submit a ticket

How can we help?

Select any of the below service category cards to browse related resources, IT Service Desk tickets, and support information.

GENERAL IT SUPPORT

Badge icon
Accounts and NIH Access
IT Support
Advanced IT Support
Service desk
Service Desk and Call Center
Papers
Software Licensing
Brain and cog
Technology Training

NETWORK SUPPORT

Facilities
Data Centers, Enterprise Cloud, Facilities, and Hosting
Computer with lock on screen icon.
Enterprise Security
Hand holding mobile device icon
Mobile Device Services and Management
WWW icon
NIH Network, VPN, and VDI

COLLABORATION AND ADMINISTRATIVE APPLICATIONS

Computer with check icon
CIT ServiceNow Platform
Speech bubbles
Communication and Conferencing
M365 and Google icon
Microsoft 365 and Google Applications
Person and cog
NIH Administrative and Financial Applications

EMERGING TECHNOLOGY

Graph on computer icon
Cloud and Computing Services for Research
Person icon
Generative Artificial Intelligence (GenAI)

Find Support

Phone

301-496-4357 (primary number)

866-319-4357 (toll-free)

301-496-8294 (TTY)

Online

Submit a ticket

Location

6555 Rock Spring Drive, 3G04

Bethesda, MD 20817

Woman on call